CONSUMER PROTECTION POLICY
  1. Delivery Within 45 Days: We are committed to delivering the products within a period of up to 45 days from the date of order. Typically, we deliver the shipment within two to three weeks.
  2. Collection Parcel Notification: Once the shipment arrives at its destination, you will receive a notification with the collection details of the parcel. The notification will include a collection parcel number that will allow you to conveniently collect the parcel from the local collection point, which is close to the address specified at the time of order.
  3. Questions and Contact Information: We are available for any questions or inquiries at any time. Feel free to contact us via email at need.julie2@gmail.com. We are here to assist you with any questions or requests you may have.

Returns and Exchanges Policy:
  1. Products can be canceled within 14 days from the day of receipt.
  2. The product must be returned in its original condition and unused.
  3. The customer is responsible for return shipping costs.
  4. In case of a defective or unsuitable product, an exchange or refund can be requested.
  5. Products that have been opened or used are not eligible for return unless they are defective."







Website Usage Policy

Introduction

Welcome to our website. The use of the website, its contents, and services offered is subject to the acceptance of all the terms, conditions, and statements detailed in this policy. By using this website, you confirm that you have read, understood, and agreed to these terms and conditions. If you do not agree to these terms, please refrain from using the website and its services.

Section 1: General Terms

1.1. These terms of use apply to all visitors and users of the website. 1.2. The website reserves the right to update and change the terms of use at any time. These changes will take effect immediately upon publication on the website. 1.3. Use of this website is conditional upon acceptance of the terms of use in full. If you do not agree to these terms, you must refrain from using the website.

Section 2: Content Responsibility

2.1. The website strives to ensure that the content and information presented are accurate and up-to-date, but cannot guarantee their absolute correctness. 2.2. Errors, technical issues, or omissions may occur in the information displayed. The website will not be liable for any damage or loss resulting from the use of this information. 2.3. Product descriptions and images are for illustrative purposes only. There may be differences between the descriptions and images and the actual products, including differences in color, size, texture, or other features. Product images on the website are for illustration only and do not obligate the website to supply the product as it appears in the image.2.4. Before using the product, please read the instructions attached to the product itself. Incorrect use of the product due to not reading the attached instructions will not be considered the responsibility of the site.

Section 3: Inventory and Orders Policy

3.1. If a certain product ordered is not available in stock, the website reserves the right to send an alternative product with similar characteristics to the ordered product. The alternative product may slightly differ from the ordered product but will retain the main idea of the original order. 3.2. In some cases, the alternative product may contain additional or different components from what was originally presented on the website. The customer agrees to the possibility of receiving this alternative product. 3.3. Orders will be fulfilled based on inventory availability. In case of unavailability, the website will contact the customer for updates and appropriate alternatives.

Section 4: Returns and Cancellations

4.1. The customer may cancel the order within 14 days from the date of receiving the product, subject to returning the product in its original condition without signs of use. 4.2. The website reserves the right to refuse returns of products that are not in their original condition or products that have been significantly used. 4.3. Returns will only be accepted for products purchased directly from the website. The customer must provide valid proof of purchase. 4.4. In the case of returns, the customer will bear the return shipping costs unless the product was defective or did not match the description on the website.

Section 5: Warranty and Limitation of Liability

5.1. The use of the website is at the user’s sole responsibility. The website will not be liable for any direct, indirect, incidental, or consequential damage resulting from the use or inability to use the website, its content, or the products offered on it. 5.2. The website is not responsible for technical issues, problems accessing the website, internet service disruptions, or any other issues related to website use. 5.3. The website reserves the right to change, update, or discontinue services and content at any time without prior notice. 5.4. The website is not responsible for damages caused by using products in a manner inconsistent with the manufacturer's usage or maintenance instructions.

Section 6: Copyright and Intellectual Property

6.1. All content on the website, including texts, images, graphics, designs, trademarks, and software, is protected by copyright and intellectual property rights. 6.2. It is prohibited to copy, distribute, transmit, publicly display, modify, create derivative works, sell, or use this content for any commercial or public purpose without prior written consent from the website owners. 6.3. All trademarks, trade names, logos, and other trade symbols displayed on the website are the property of the website owners or third parties who have licensed their use to the website.

Section 7: Privacy and Information Security

7.1. The website is committed to protecting the privacy of users and taking reasonable security measures to protect the information provided by users. 7.2. Information collected on the website will be kept confidential and will not be shared with third parties unless required by law or court order. 7.3. The website uses cookies to improve the user experience, analyze website usage, and provide targeted marketing. 7.4. The user agrees to the use of personal information provided for the purpose of improving the services offered on the website.

Section 8: Sales and Payment Terms

8.1. Prices displayed on the website include VAT unless otherwise stated. 8.2. The website reserves the right to change prices and payment terms at any time without prior notice. 8.3. Payment for products will be made by credit card, PayPal, or any other payment method approved by the website. 8.4. The transaction will be confirmed only after receiving approval from the credit card company or payment service provider.

Section 9: Shipping and Delivery

9.1. Deliveries will be made according to the shipping policy detailed on the website. 9.2. Delivery times may vary depending on inventory availability and the customer’s geographic location. 9.3. The website is not responsible for delivery delays caused by factors beyond its control, such as strikes, natural disasters, or shipping system failures. 9.4. If the product does not arrive at the customer by the designated date, the customer must notify the website within 30 days of receiving the shipping notification.

Section 10: Governing Law and Jurisdiction

10.1. The use of this website and its terms of use will be governed by the laws of the State of Israel. 10.2. Any dispute arising from the use of this website or its terms of use will be brought before the competent courts in the Tel Aviv district only. 10.3. All legal proceedings will be conducted in Hebrew only.

Section 11: Prohibited Uses

11.1. The use of this website is permitted for lawful purposes only. 11.2. It is prohibited to use the website for distributing offensive, defamatory, obscene, or illegal content in any way. 11.3. It is prohibited to use the website to distribute viruses, worms, Trojan horses, or any other malicious software. 11.4. It is prohibited to use the website to infringe intellectual property, privacy, or other rights of third parties.

Section 12: Additional Terms

12.1. Any addition or change to the terms of use will be made in writing only. 12.2. If any term in these terms is found to be illegal or unenforceable, the illegal or unenforceable term will be deleted, and the remaining terms will remain in effect.

Section 13: Contact Us

For further questions or requests regarding the website usage policy, please contact us through the contact page on the website.
We thank you for your understanding and cooperation and hope you enjoy using the website and the products we offer.